General terms and conditions

GENERAL CONDITIONS
CANCELLATION OF CONTRACT BY THE CLIENT
Cancellation occur the following will be charged as a penalty:
• 90 days before arrival • 10% of the amount of the reserve
• 90 and 60 days prior to arrival • 30% of the amount of the reserve
• 60 and 30 days before the arrival date • 50% of the amount of the reserve
• 30 days before the arrival date • 100% of the reservation
• • No show 100% of total stay
There will be no fertilizer if the client desists from the services voluntarily before their stay.
CANCELLATION OF CONTRACT BY THE COMPANY
In the event that unforeseen and not attributable to the company because, accommodation could not be occupied, the company will provide the customer with alternative accommodation of equal or superior characteristics without reimbursement anywhere.
 
INTERPRETATION OF FEES
The prices shown on the website are per room per day, based on the stated period.
In July and August, the minimum stay is 7 nights with arrivals and departures Saturdays.
 
CONDITIONS OF ENGAGEMENT AND PAYMENTS
You. May make your reservation online or by phone. You will receive a written confirmation of it in the shortest possible time. Within 5 days from the confirmation, you must pay a deposit of 30% of the total amount of the reservation. Upon payment the customer first while declaring have read and understood the general terms of Deniasol and accepts the same. Once received this amount, we will confirm the receipt.
The payment will be by bank transfer to the account indicated on the booking confirmation. Deniasol reserves the right to cancel the reservation if after 5 days from the confirmation has not been received such payment of 30%.
The remaining payment (70%) must be paid in our office on the day of arrival plus damage deposit.
 
INCLUDED SERVICES
 
Electricity, water, gas, sheets and towels , cleaning and VAT.
 
EXTRA SERVICES
 
Extra bed: 40 € / week
Baby cot: 30 € / week
High chair: 20 € / week
Animals: 40 € / week (if they are allowed in the house)
Radiator: 20 € / week
Air Conditioning: € 60 / week
Wi-fi: 40 € / 15 gigabyte
 
COLLECTION OF KEYS AND DEPARTURES
 
Key collection will be 16.00 to 8:00 p.m. at our office, delivering a presentation ID card or passport of all the occupants of the housing.
Check Out is before 10.00 am.
If you. Can not conform to these hours should contact Deniasol to arrange the handover. If not informed Deniasol, the customer shall bear the additional costs that might result from the failure of time (such as overnight stays in hotel, transportation costs, etc.) without the client any right to make claims for this reason . If you can not occupy the property on the day of arrival or at the time of handover by any difficulty during travel or personal reasons, and if you shorten your stay, Deniasol not reimburse.
If VD. I want to extend your stay in our office must apply as soon as possible.
 
BAIL
 
On receipt of the accommodation bond of € 200 is awarded. The deposit will be returned in full as long as no damage was incurred in the housing.
The company reserves the right to modify the requested bail, depending on the villa rented or tenants who will occupy it.
 
SPECIAL REQUESTS
 
Requests on high, low, .... floors and other requests will be considered, but in any case the grant of the guarantee.
 
CUSTOMER OBLIGATIONS
 
The occupation of the accommodation by an amount greater than that established in the reservation people, will cause immediate expulsion without right to refund of the reservation.
The tenant / client is obliged to leave the accommodation in good condition, collected and presentable, otherwise Deniasol reserves the right to cover any extra cleaning costs through bail.
The tenant must respect the neighbors and the Rules of the homeowners to belonging accommodation. In the case of negligence or inappropriate behavior Deniasol reserves the right to cancel the rental agreement with immediate effect and without notice. In this case Deniasol will have no obligation to repay the amount of rent paid by the customer.
 
 
CLAIMS
Although Deniasol controls their accommodation before each change of tenant, it may be that there is damage to the house. In that case, you. You should inform our office immediately and as more than 24 hours after arrival. Deniasol not responsible for a subsequent claim when Vd. Has not made any complaint to occupy the accommodation, or during your stay.
 
Inputs and outputs - BAIL
The customer should contact the address indicated on the voucher would be supplied at the time of confirming your reservation. The occupation of the accommodation will be from 17: 00h. The client must leave the apartment the day of departure before 10: 00h. All accommodation requested upon arrival a guarantee or security, to deposit cash.
CAPACITY OF APARTMENTS
When booking, the customer is responsible for the number of people to occupy the apartment, including children regardless of their age. If a higher number of people including children, beach-flats offer declines all responsibility for possible admission in the apartments.

LEGAL WARNING
The person in charge of this web page is: "COSTAGALATEA S.L.", company registered in the Commercial Register of the province of ALICANTE, Volume 4016, Folio 164, Section 8ª Sheet A-154042 I / A 1 with C.I.F. B-54989835, and registered office at Calle Sagunto, 1, 03700 Denia (Alicante).
Management company housing of the Valencian Community nº EEAT-323-A.
You can also contact us through the telephone number 965 787 145 or through the e-mail: info@deniasol.es.

PRIVACY POLICY:
CONTACT FORM AND COMMERCIAL INFORMATION
In compliance with the regulations on Protection of Personal Data, we inform you that the personal data collected from you will be incorporated into a file whose owner is "COSTAGALATEA S.L.", with C.I.F. B-54989835, and registered office at Calle Sagunto, 1, 03700 Denia (Alicante).
The treatment finds its legal basis in the consent given by you when you click on the "I accept the Privacy Policy" box, and consequently, you accept that the collection of the same has the following purposes: Management of Website Users; The management of the services offered through the Website; Management of the contact form; Gestion of reservs.


We inform you that you can exercise the rights of: access, rectification, deletion, limitation, portability, opposition, to present a claim before a control authority, and withdraw the consent at any time, by letter, enclosing a photocopy of your NIF / NIE / Passport to the postal address indicated above; (Warning: until the entry into force of the Regulation (May 25, 2018), only the rights of access, rectification, cancellation and opposition may be exercised).

The period during which your personal data will be kept will be two years, all without prejudice to exercise the right of cancellation.